January 1, 2010

Q: I tried to cancel my Core Health insurance plan within the first 10 days but the administrator said they did not receive my request in time.

A: Mail or Fax a written request for cancellation a minimum of 5 days prior to the monthly billing date. The automatic billing date is the date of the 1st payment was made. Requests received less than 5 days prior to the current month's billing date will be processed for cancellation before the next month's billing date. If sending a request by mail, use delivery confirmation with the U.S. Post Office to ensure that the request is received at least five days before the billing date. If using an overnight delivery service, keep the tracking information. If cancelling by fax, call 800-279-2290 extension 207 to confirm receipt of your faxed request. Insurance cancellation requests cannot be accepted by telephone or e-mail. Include all relevant information in your request: the policy holder's name & address, the policy holder's date of birth, the policy ID number, the date the policy is to be cancelled, the reason for cancellation, the policy holder's signature.

The fax number is 608-755-7955, Attn. Karen.
The mailing address is SASid, Attn. Karen, 462 Midland Rd #100, Janesville, WI 53546 

Problems with cancellation of insurance are rare but in the event there is any issue you will be required to show proof of delivery of the cancellation request so please send your request with delivery confirmation.

MedSave.com, its employees or affiliates may not accept a cancellation request for any insurance.



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