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MedSave.com User Support

 

Knowledge Base

See the Knowledge Base for information on many frequently asked questions.

Unauthorized bank charges? If you researching unauthorized charges, please read this consumer fraud alert.

OnlineAdviser E-mail Support

OnlineAdviser offers fast, free, personal, independent and professional user support. Send questions to onlineadviser@MedSave.com. You may wish to browse the Index of User Questions first before sending your own question. Questions are usually addressed by an independent OnlineAdviser on the same business day.

Telephone Support

Telephone support for all MedSave.com products is provided directly by the plan administrators:

American Health Shield (800) 753-1000   

Basic Health Insurance (800) 279-2290

Careington  (800) 441-0380

Celtic Life (877) 865 5478

Coordinated Benefits (800) 753-1000   

Golden Rule Insurance (800) 926-7602

Guarantee Trust Life Insurance   (800) 338-7452

HPA Inc.  (800) 397-5800 

International Medical Group (IMG)  (800) 628-4664

Markel Insurance  (800) 279-2290

Medical Savings Insurance Company (888) 869-9663

MultiNational Underwriters  (800) 605-2282

SAS Insurance  (800) 279-2290

Secure STM (800) 397-5800

Specialty Risk International and Seven Corners Inc.  (800) 335-0611

Value Benefits - application issues only (813) 995-2656    all other member services (800) 366-2467

Value Health member services through Gem Administrators    (800) 756-4906

Web links

National Association of Insurance Commissioners (NAIC.org)

 

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