MedSave.com User Support
See the Knowledge Base for information on many frequently asked questions.
Unauthorized bank charges? If you researching unauthorized charges, please read this consumer fraud alert.
OnlineAdviser E-mail Support
OnlineAdviser offers fast, free, personal, independent and professional user support. Send questions to onlineadviser@MedSave.com. You may wish to browse the Index of User Questions first before sending your own question. Questions are usually addressed by an independent OnlineAdviser on the same business day.
Telephone support for all MedSave.com products is provided directly by the plan administrators:
American Health Shield (800) 753-1000
Basic Health Insurance (800) 279-2290
Careington (800) 441-0380
Celtic Life (877) 865 5478
Coordinated Benefits (800) 753-1000
Golden Rule Insurance (800) 926-7602
Guarantee Trust Life Insurance (800) 338-7452
HPA Inc. (800) 397-5800
International Medical Group (IMG) (800) 628-4664
Markel Insurance (800) 279-2290
Medical Savings Insurance Company (888) 869-9663
SAS Insurance (800) 279-2290
Secure STM (800) 397-5800
Specialty Risk International and Seven Corners Inc. (800) 335-0611
Value Benefits - application issues only (813) 995-2656 all other member services (800) 366-2467
Value Health member services through Gem Administrators (800) 756-4906